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SCM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted SCM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Interface Software Expands Its CRM Functionality ( Pages)
by Kevin Ramesan
Aug 26, 2004 Abstract : Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.
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MCI WorldCom and Critical Path Power into Outsourced Messaging ( Pages)
by P. Hayes
May 1, 2000 Abstract : MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50/user/month, IMAP4 service starting at $5.50/user/month and a Microsoft Exchange collaborative service starting at $12 /user/month with 20MB of disk space.
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Microsoft Axapta: Design Factors Shape System Usage Part One: User Interface and Customization ( Pages)
by Dr. Scott Hamilton
Feb 10, 2005 Abstract : If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business.
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SAP Remains Vital Amid Ailing Market And Internal Adjustments Part 2: Continued Analysis and User Recommendations ( Pages)
by P.J. Jakovljevic
Feb 26, 2002 Abstract : SAP's focus on delivering a portal as an overlaying personalized user interface may proved to be a crucial bet, as an intuitive portal might prove to be a simple an effective way to integrate information from disparate systems.
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Smaller Vendors Can Still Provide Relevant Business Systems Part Five: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic
Jan 28, 2005 Abstract : Having to deliver a number of functionalities through third-party solutions, which are natively offered by many larger competitors, may deter some interface-wary customers. Thus, Relevant should try to provide as many third-party solutions as possible as a standard configuration, which should make customers oblivious to the origin of the module.
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User-Focused Design Principles Shape the Customer Experience ( Pages)
by Michael Ryan
Jan 18, 2002 Abstract : Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.
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Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2 ( Pages)
by Randy Garland
Oct 24, 2001 Abstract : IFS needs to bolster its brand awareness, and let the world know that they are, in fact, a real contender in the Collaborative Commerce space. Once companies get IFS in-house and get to touch and feel it - to really understand its user interface and ease of use advantages over many of its rivals - it often wins.
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Architecture Evolution: From Mainframes to Service-oriented Architecture ( Pages)
by P.J. Jakovljevic
Sep 18, 2006 Abstract : Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user requirements.
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Rewrite or Wrap-Around Old Software? Part One: Event Summary ( Pages)
by P.J. Jakovljevic
Jun 7, 2004 Abstract : Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support. It is going to determine whether a product is going to endure, whether it will scale to a large number of users, and whether it will be able to incorporate emerging technologies, all in order to accommodate increasingly evolving user requirements.
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